IT Infrastructure and IT Sourcing Case Study Example | Topics and Well Written Essays - 3750 words

IT Infrastructure and IT Sourcing - Case Study Example has been operating since 2001. The main service provided by Anime International is an online retailer of Japanese Animation related products to customers worldwide from orders placed online at http://store.animeinternational.com. Products distributed include: Dvds and Music; Manga and Books; Toys and Figures; Art Work; Cards and Games; and other merchandise such as accessories, calendars and even kitchenware. The company sells over 10,000 diverse products in the anime genre. Anime International caters to the multimedia consumer, offering specialised downloads such as wallpapers and avatars (used in Internet forums, emails and online gaming). This diversity in product, design and orientation allows Anime International to offer consumers a wide variety of the most popular anime titles through E-commerce purchases. Operating largely as a business-to-consumer (B2C) online retailer, Anime International forms a part of the supply chain in the growing Japanese animation merchandising industry, typically second or third tier. IT Infrastructure and IT sourcing is a strategic issue for the growth and expansion of the Anime International in this competitive global market scenario. ... This diversity in product, design and orientation allows Anime International to offer consumers a wide variety of the most popular anime titles through E-commerce purchases. Operating largely as a business-to-consumer (B2C) online retailer, Anime International forms a part of the supply chain in the growing Japanese animation merchandising industry, typically second or third tier. IT Infrastructure and IT sourcing is a strategic issue for the growth and expansion of the Anime International in this competitive global market scenario. A comprehensive and appropriate strategic initiative at the right time can be very valuable for the business performance of the company. It is very necessary in the context of Anime International to maintain a standardized infrastructure and balanced IT sourcing strategy. This would ascertain the efficiency and the effectiveness of the company in this competitive world. There is also need for well managed and adaptable infrastructure which provides push for strategic goals, organizational competitiveness and overall performance of the company. The strategic decision to allocate funds and encourage development of IT infrastructure and IT sourcing will add great value to the existing business of Anime International. In this paper I am going to examine the positive potential benefits which can be estimated under extensive study of th e role of IT infrastructure and IT sourcing, under well planned and calculated scientific methodology to assess the performance level of Anime Inc. the findings are based on case study based on questionnaire approach and qualitative analysis. Topic 1-IT Infrastructure: The IT consideration needs to take fresh approach with regard to infrastructure in evolving a strategic

Reflection on assignment 1 Example | Topics and Well Written Essays - 1000 words

Reflection on 1 - Assignment Example And so it will be for our case study scenario. Knowledge management is generally a form of implementation expertise-centered management that focuses upon working with human expertise so as to achieve the strategized business advantages, Broadbent, M. (1988). An illustrative diagram of the knowledge management protocols that should be implemented in any organization for effectiveness in information sharing and better communication between organizations’ managers and other staffs members of the organization is shown below. As shown in the above diagram, the cycle of knowledge management system is continuous; capturing management of information flows, capturing of organizational learning exercises, leveraging the organizational knowledge base and working on sustainable business value of the organization at large, Boynton, A. (1996). ... ch team member of the working force with general/ whole experiences of the organization/ company, organized in the provided knowledge management system to enable for quicker, consistent and confidentiality in the handling of the organizations’ operational and managerial tasks. This therefore means that knowledge management helps to avoid reworks which are known to the managements as costly and common in situations of limited or no knowledge managerial skills. ii. Basing on the work as the main focus, knowledge management has demonstrated the benefits such as increased contact resolutions; decreased rates of escalations; advanced speed/ rates of performing tasks in terms of time utility; and finally, handling of the significant growths in clients related services and their satisfaction without any corresponding increase in the numbers of workers in that relation. iii. Considering situations where a client may wish to reach the management, effective knowledge management are most ly applicable to enable self-service all channels of choice as may be required by most clients. This practice allows clients to frequently get back to using an organization’s products or services, and consequently giving room for the organization’s workforce to highly concentrate on the high-value matters that require recommendable expertise. Case Analysis Organizations with well stipulated knowledge management systems in place have the characteristics of learning their own organizations with well structured and managed information flows and the general organizational behaviors in the areas of leadership, culture, managing people as assets, and both structures and processes. Having discussed the difficulties experienced in our case scenario, the importance of accessibility to and improved